Question 1

Is this company owned and operated by a person who is Deaf or hard of hearing?

Accepted Answer

No, MyASLTeacherROCKs LLC was founded by a hearing individual with deep connections to the Deaf community. With over 20 years of experience as a certified ASL teacher and interpreter, as well as personal ties through family, the founder is passionate about fostering inclusivity and promoting ASL education. Our team is a collaborative group of Deaf, hard of hearing, and hearing individuals, all dedicated to providing high-quality ASL classes to learners of all levels.

Question 2

What is the #ParentsROCK Readiness Project?

Accepted Answer

Our #ParentsROCK Readiness Project is a non-profit organization designed to provide resources, support, and information to parents of children who are D/HH.  Understanding that "one size DOES NOT fit all" is imperative. The goal of our #ParentsROCK Readiness Project is to “provide parents with all the necessary tools, even if they never use them.” 
 
To join our email list and stay up-to-date with our meetings and other events. CLICK HERE.(https://www.myaslteacherrocks.com/contact-6)

Question 3

Will my teacher be Deaf, because I want a Deaf teacher?

Accepted Answer

We are proud to have teachers from diverse backgrounds, including Deaf, hard of hearing, and hearing instructors. While we strive to match students with teachers based on factors like location and scheduling preferences, selecting a teacher specifically based on their degree of hearing loss is not an option. Our focus is on providing skilled, qualified instructors who can deliver an excellent ASL learning experience for all students.

Question 4

How long is the program?

Accepted Answer

Our program consists of 8 levels, each typically lasting 6-8 weeks. The duration of each level may vary based on individual progress and retention. At the end of each level, your instructor will conduct an assessment to ensure you are ready to advance to the next level.
Your starting level will be determined by your current knowledge and skills, meaning you may not begin at Level 1. Upon successfully completing all 8 levels, you will receive a certificate of completion to celebrate your achievement. This personalized and structured approach ensures a meaningful and rewarding learning experience.

Question 5

Do you offer in-person classes?

Accepted Answer

At this time our programs are 100% virtual. This allows us to bring our amazing program right to your home regardless of where you are located.

Question 6

Do you offer tutoring outside of normal classes?

Accepted Answer

Yes, we offer tutoring for individuals who need extra help.  Email us info@myaslteacherrocks.com (info@myaslteacherrocks.com)for more information.

Question 7

Which time zone are the classes displayed in?

Accepted Answer

All classes are scheduled in Eastern Standard Time (EST).

Question 8

Are there classes during the holidays?

Accepted Answer

Our program includes designated holidays and breaks, during which classes are not held, and our office is closed. Missed classes during these periods are not rescheduled.

For detailed information about our holiday schedule, please refer to the file provided below.

Question 9

How do I cancel my subscription?

Accepted Answer

To cancel your subscription, please log in to your account on our website and follow the cancellation instructions. Once the cancellation is complete, you will receive a confirmation email. Please note that refunds are not provided for early subscription cancellations.

Question 10

I forgot to cancel my subscription can I be refunded?

Accepted Answer

We do not provide refunds for forgotten subscription cancellations unless there was a billing error on our end. However, you are welcome to continue attending your classes for the remainder of the billing period.

Question 11

Does an adult have to be present in class during my child's ASL class?

Accepted Answer

For children who are new to Zoom or virtual learning, we recommend that parents provide assistance during the first few classes to help them get comfortable with the platform and class structure.

Question 12

What happens if I need to miss class?

Accepted Answer

We understand that unexpected situations may occur. If you need to miss a class, please inform your instructor in advance. However, please note that missed classes cannot be rescheduled.

Question 13

What if I need to change my class schedule?

Accepted Answer

We recommend getting with our team as soon as possible for other class options. 
Please note a change in schedule will most likely change your instructor as well.

Question 14

How can I become a teacher that ROCKs?

Accepted Answer

Interested in joining our team as one of our teachers that ROCKs, simply email your resume to info@myaslteacherrocks.com (info@myaslteacherrocks.com)

Question 15

Photo/Video Disclaimer

Accepted Answer

By attending any in-person or virtual event, you acknowledge that photos and videos may be taken for promotional, educational, and archival purposes. Attendance serves as consent for the use of your image, likeness, and voice by MyASLTeacherROCKs and ParentsROCK Readiness Project in print, digital, and social media materials. This policy applies to all individuals present, including attendees, staff, vendors, and contractors. If you prefer not to be photographed or recorded, please notify event staff at check-in so accommodations can be made.

MyASLTeacherROCKs
American Sign Language Program
Info@MyASLTeacherROCKs.com

Have additional questions about our program?
Feel free to email us at info@myaslteacherrocks.com - we’re happy to help!

Have additional questions about our program? Feel free to email us at info@myaslteacherrocks.com - we’re happy to help!

Have additional questions about our program?
Feel free to email us at info@myaslteacherrocks.com - we’re happy to help!